Guidelines



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Removing cuts and scratches

Because the beauty of solid surfaces goes all the way through, they are completely renewable. You can remove minor cuts and scratches yourself by following the instructions in the movie provided by your fabricator.

Preventing heat damage

To prevent heat damage, always use a hot pad or a trivet with rubber feet to protect your solid surfaces. Hot pans, as well as some heat-generating appliances like frying pans or crock pots, can damage the surface if a hot pad or trivet is not used.

Preventing other damage
  • In most cases, solid surfaces can be repaired if accidentally damaged. However, be sure to
    follow the guidelines here to prevent any permanent damage to solid surfaces.

  • Avoid exposing solid surfaces to strong chemicals, such as paint removers, oven cleaners, etc.
    If contact occurs, quickly flush the surface with water.

  • Remove nail polish with a non-acetone-based nail polish remover and flush with water.

  • Do not cut directly on solid surfaces countertops.

  • Before pouring boiling water into your sink, fill a large bowl with cold water, then pour the  
    boiling water into the bowl allowing them to mix and overflow into the sink.
Guaranteed quality

With proper care, the solid surfaces in your home will stay looking like new. That's why every inch of solid surfaces backed by a 10-year limited product warranty.